A vehicle-mounted wheelchair lift is essential for many individuals who rely on a wheelchair to get around. And depending on your living situation, you might also need other types of lifts to access and navigate your home. But just like any piece of machinery, a mechanical wheelchair lift can break down. Maintenance issues are especially common with wheelchair lifts that are operated in extreme weather conditions or subject to heavy usage—or those that haven’t been serviced or inspected in a while.
If you’re having issues with your wheelchair vehicle lift, stair lift, or vertical platform lift, it’s time to call the professionals at Mobility Plus.
Our Wheelchair Lift Repair Services
At Mobility Plus, our expert technicians will use state-of-the-art portable diagnostic computers combined with astute technical know-how to determine exactly what’s wrong with your wheelchair lift. Once we know what the issue is, we’ll provide you with a custom quote and get to work. We can do everything—from the diagnostic to the repairs—from the comfort of your own home, often on the same day you book your appointment.
We’ll inspect the chair lift for any signs of damage, wear, or malfunction. We’ll provide any necessary lubrication, part replacement, or other maintenance procedures to get your lift working like new again
Schedule Your Wheelchair Lift Repair in Denver, CO
We provide prompt, friendly service to customers in Denver and throughout Colorado. You can visit us at our service center in Wheat Ridge, or we can come to you anywhere in the state. Call us at (303) 993-3010, text us at (720) 361-8379, or email us at colorado@mobilityplus.com to book your mobility equipment repair and get your lift up and running once again
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Where in Colorado do you service or repair Vehicle Lifts?
We will service mobility products anywhere in the state of Colorado! We have multiple locations so we will refer you to the appropriate location for service.
How does the Service process work for Vehicle Lifts?
We will come to your home and do a Diagnostic to find out what exactly is going on. Any issues that arise could be mechanical, electrical or operational so we need to get in there and figure out what is malfunctioning. If it is something we can fix on the spot we will give you a quote and get it done. If it is a bigger issue we will provide you with a quote on the repair and set some expectations on timeline of the repair. We may have the parts in stock or we may need to order special parts but we will discuss all of that with you.
Something is wrong with the machine, can you tell me what's wrong with it over the phone?
Unfortunately, a technician has to be the one to see it and use diagnostic tools on it to determine what is wrong. Our office team can not answer questions over the phone as they are not technicians. They will gladly schedule you a Diagnostic with a Technician either in our store or in your home to explore what could be going wrong.
Does the Vehicle Lift need to be plugged in?
Yes it does. The machine functions on batteries inside the chassis but they recharge from the vehicle that has been wired in.
The Vehicle Lift is leaning or bending, what should I do?
Stop using it immediately and get a diagnostic before you use it again. It could be something very simple or it may be a more complex or dangerous situation.
Do you service all brands?
We do not service every brand. Please make us aware at time of booking what kind you have so we are sure to be able to assist.
I didn't buy the Vehicle Lift from Mobility Plus. Will you service or repair it if I bought it somewhere else?
Yes we absolutely will. Some brands are just tough to source parts on but we can discuss that with you before booking.
Does Insurance cover Vehicle Lift service or repair?
Your insurance MAY cover your Vehicle Lift but Mobility Plus will not bill insurance. That is a question for your insurance company and your policy. Typically, people purchase the machine service privately from us and then apply for reimbursement from insurance but you should connect with your insurance company first before booking.
What if I make an appointment and cancel?
You can cancel your appointment but cancelations will incur cancellation fees depending on timing and if the crews are already there or on their way. You are permitted to reschedule your appointment twice instead of cancelling for no charge. If we have scheduled you three times (original appointment and two reschedulings) we will require another payment to put you back on the calendar. We schedule time and push back or deny other customers for your set appointment so we must have rules in place for repeated rescheduling.
Do you do appoint times for Vehicle Lift Service or Repairs?
We do appointment windows or a block of time that the technician will arrive at your home. Our technicians always call when they are on their way. It is important for you to answer or respond to this call to coordinate with the technician. We do not offer exact times but can generally accommodate schedules and needs of our customers. We do our best to accommodate everyone we need to service or install that day so that's why we need windows instead of exact times.
Can I pay cash for a Vehicle Lift Diagnostic?
You may pay for an In-Store Diagnostic in cash. However, you must pay for your in-home Diagnostic over the phone with a coordinator by credit card before we will send out a technician. You will be supplied an estimate for repairs and we do allow cash payments for parts and service. Unfortunately, we have had to make this a requirement.
Will you remove a Vehicle Lift?
Yes we will even if we didn't sell or install it originally. Please call to discuss and coordinate.
Can you move a Vehicle Lift from one car to another?
Yes we can depending on a few factors. Please call to discuss and coordinate.
Can I book a Vehicle Lift Service online?
Yes absolutely. Our online booking tool is available 24/7 with real time updates of our schedules so you can book anything you want whenever you want. A representative will contact you during normal business hours to confirm your reservation once it is set. If you don't see a date and time that you want please call the store as we may be able to move some things around where the online booking tool doesn't have this capability.
Can I book a Vehicle Lift Service over the phone?
You may book over the phone. If you'd like to talk to a live person a team member would be happy to discuss and book for you during normal business hours.
Do you offer same day Vehicle Lift Service?
We do offer same day Service in most cases. In the unique case that we can not we will work to find a solution for you.
Do you replace batteries?
Yes we do. Size and function matter so we likely have it in stock but will source if we do not.
How long does it take to Service or Repair a Vehicle Lift?
A diagnostic should take less than an hour to figure out what is malfunctioning with the Vehicle Lift. The repair time can vary greatly depending on what exactly is going wrong with the machine and if we have the parts to fix it. Your Technician will review the Diagnostic and recommended repair with you before moving forward.
What brands of Vehicle Lifts do you do?
We service multiple brands but some brands won't allow third party buyers of parts. So we can Diagnose your machine and tell you what's wrong but your manufacturer may not sell us the appropriate parts to fix it. When you call to book you should have your make and model if possible so we can discuss the options with you.
Do Vehicle Lifts need regular Maintenance or Service?
Yes they do. Just like any machine, regular care and maintenance will go a really long way in keeping it in tip top shape. We have different options depending on if you bought it from us or not. Please call to discuss and coordinate.
I bought parts for my Vehicle Lift, will you install them?
We will not do service or repairs on parts you order or found. We guarantee our work because we handle the repair from the diagnostic through the correct part ordering to the installation or service or repair. We can't stand behind a repair we didn't fully handle so we won't do them at all.
Do you offer used parts for Vehicle Lift repairs or service?
We do sometimes have that option so if that is something you'd like to discuss please let us know and we will save you money where we responsibly can.